[unrev-II] user education

From: Jeff Miller (jeffm@dynamite.com.au)
Date: Sun Jan 30 2000 - 21:28:12 PST

From: Jeff Miller <jeffm@dynamite.com.au>

It was interesting to hear that it only took an hour to teach a user to
use nls/augment to the point where they could go away and use the system
by themselves. Why is it that people expect to be able to sit down in
front of a computer and use it without leasons? They never question the
number of hour spent learning to drive a car or the amount of money they
spend on driving lessons. While I agree computers, in general not in every
case, should be easy to use. The potential power of the system should not
be drained out of such a system in the name of usablity.

In any system we consider implementing we must have a gradient of usablity
vs flexibility/power. There needs to be the commoners interface for day to
day tasks and a set of tools that allow more flexible manipulation to be
carried out on those tasks that are uncommon but necessary or where not
thought of originally.


--------------------------- ONElist Sponsor ----------------------------

GET A NEXTCARD VISA, in 30 seconds. Get rates as low as 0.0 percent
Intro APR and no hidden fees. Apply NOW.
<a href=" http://clickme.onelist.com/ad/NextcardCreativeCL ">Click Here</a>


Community email addresses:
  Post message: unrev-II@onelist.com
  Subscribe: unrev-II-subscribe@onelist.com
  Unsubscribe: unrev-II-unsubscribe@onelist.com
  List owner: unrev-II-owner@onelist.com

Shortcut URL to this page:

This archive was generated by hypermail 2.0.0 : Tue Aug 21 2001 - 18:56:41 PDT