From: Eugene Kim <eekim@eekim.com>
On Thu, 2 Mar 2000, Eric Armstrong wrote:
> The *may* be improving their capability to improve, but I would
> argue that their goal is to improve productivity. In other words,
> they are engaging explicitly in a B-process. I'm going to hazard
> a guess that any other effects are unintended, happening by chance.
This is a tough one. Even when your primary goal is to improve your
ability to improve, isn't the underlying goal always going to be improving
productivity? In the example of centralized cafeterias, you are improving
your ability to improve by creating an environment where you facilitate
communication among your employees, which in turns potentially leads to
improvement. That's why I consider it a C activity.
Perhaps I'm miscomprehending the differences between B and C activities.
What are some examples of what you consider a C activity?
> That idea is preposterous of course (the office rearrangement,
> I mean). But that is one way to construe "improving your ability
> to improve". And the difficulty of actually implementing tasks
> of that nature may suggest why it receives so little attention.
Not to get hung up on my cafeteria example, but I'm not sure what makes
the "office-on-skids" example a C activity, but not centralizing your
cafeterias. Perhaps other examples could help clarify our understanding
of B and C activities.
-Eugene
-- +=== Eugene Eric Kim ===== eekim@eekim.com ===== http://www.eekim.com/ ===+ | "Writer's block is a fancy term made up by whiners so they | +===== can have an excuse to drink alcohol." --Steve Martin ===========+------------------------------------------------------------------------ PERFORM CPR ON YOUR APR! Get a NextCard Visa, in 30 seconds! Get rates as low as 0.0% Intro or 9.9% Fixed APR and no hidden fees. Apply NOW! http://click.egroups.com/1/2121/2/_/444287/_/952217269/ ------------------------------------------------------------------------
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