We have finally put together some dates and locations for Jeff Conklin's
workshop on the IBIS methodology for problem solving. Here is the
information. Dates are 10 and 11 July, 2001, in San Jose, California,
though, if you contact Jeff directly, certainly other dates and locations
can be arranged. In any case, for those Unrev-minded individuals who think
there is a benefit available to you, I suggest that you contact Jeff for
further information. Here are some of the details.
The Dialog Mapping workshop is a two-day training for project leaders,
facilitators, and groups who collaborate on ill-structured (or "wicked")
problems, such as the issues involved in complex high-tech projects. The
Dialog Mapping workshop teaches participants a new approach to problem
solving that centers on collective sense making. Dialog Mapping is about
creating the highest possible level of shared understanding and ownership
about the issues, decisions, and agreements involved in a project. Unlike
traditional problem solving approaches, Dialog Mapping creates coherence in
situations of high social diversity and complexity.
Workshop participants learn a language, called Issue Based Information
System (IBIS), for diagramming the deep structure of design and problem
solving conversations. The IBIS grammar, which consists of Questions,
Ideas, and Arguments, captures and exposes the logic and rationale of
issues and decisions, no matter how many stakeholders and issues are
involved. Participants also learn the Dialog Mapping facilitation
technique for interactively creating IBIS diagrams with groups using a
shared display, such as a white board or computer and display projector.
Finally, participants learn the basics of the QuestMap(tm) software system
for creating, managing, and publishing large and interlinked IBIS diagrams.
The Dialog Mapping workshop is fast-paced, intellectually challenging, and
fun. Participants in past courses report that they are able to be more
creative and powerful in meetings, able to see more clearly the hidden
issues that cloud projects, and able to be a more effective leader around
highly complex and controversial issues.
Tuition is $900 per person, which includes the course manual and the
For more (slightly outdated) information about the workshop, see
For a summary of the conceptual framework behind Dialog Mapping, see
For a brief tutorial on the IBIS grammar, see http://gdss.com/wp/IBIS.htm.
For an essay on wicked problems, see http://www.gdss.com/wp/wicked.htm.
And for more on QuestMap(tm), see http://www.gdss.com/omq/aboutQM.htm.
For questions or to discuss scheduling a Dialog Mapping workshop, call or
Dr. Jeff Conklin
(410) 798 4495
This archive was generated by hypermail 2b29 : Sat Jun 16 2001 - 23:20:03 PDT