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RE: [unrev-II] Semantic Community Web Portal
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At 11:00 AM +0200 9/10/01, Gil Regev wrote:
This discussion reminds me of the paper by Shipman and
Marshall called "Formality Considered harmful". They show
how and why people don't take this extra step of documenting code,
structuring their discussions with IBIS (which the explicitly name)
etc. It's not a long paper and is easy to read. You can get it
This is a great paper to point structuralist metadata and AI
people to(!), highlighting the reluctance that normal people have to
structure their interactions and ideas explicitly unless they can
really see the payoff. From my own work on the formalism cost-benefit
tradeoff (including empirical studies of designers using QOC, a Xerox
version of IBIS, and a major lit. review ), there's definitely a
fine line to negotiate on this front.
Refusing to accept wholesale Shipman and Marshall's rejection of
formalisms for knowledge work - but maintaining a healthy scepticism!
- more recent work suggests that with facilitation, people can learn
to do it in real time, and reap benefits in f-f meetings . But
there is no silver bullet - useful real time knowledge capture (ie.
not just pressing record on the video) doesn't come for free.
Intellectual effort must be invested at some point in the
Using IBIS to structure asynchronous interaction doesn't have the
same real time constraints on capture, and may be more fruitful,
though again, unclear if people will bother in the end, and whether
they'll use the node types consistently. The problem with boxes is
they have walls... an Issue may appear as an Argument, a Position as
an Issue, etc etc
 Buckingham Shum, S. and N. Hammond (1994).
"Argumentation-Based Design Rationale: What Use at What Cost?"
International Journal of Human-Computer Studies 40(4): 603-652.
(Reprint available on request)
 Conklin, J., A. Selvin, et al. (2001). Facilitated Hypertext
for Collective Sensemaking: 15 Years on from gIBIS. Proc. ACM
Hypertext 2001, Aug. 14-18, Århrus, Denmark, ACM Press: New York.
(Short paper, based on a longer paper:
Buckingham Shum, S. and A. M. Selvin (2000). Structuring
Discourse for Collective Interpretation. Distributed Collective
Practices 2000: Conference on Collective Cognition and Memory
Practices, Paris, 19-20 Sept., 2000.
Computer-Supported Collaborative Argumentation Resource Site:
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: Thu Sep 13 2001 - 12:27:34 PDT