This workshops description reads like a review of the Unrev II
lectures. The program listing itself enumerates many of the kids of issues
placed in front of an OHS/DKR implementation.
Achieving sustainable development is an issue of increasing importance.
Against the background of rapid development and dissemination of advanced
information and communication technologies (ICT), a critical question is
how to make effective use of the potential of ICT to faciliate the
ecological, economic, and social goals of sustainable development?
From an institutional point of view, strategies must be developed for
enhancing citizen participation, fostering new forms of dispute resolution,
and balancing interests. Computer-supported participation and conflict
resolution might be a new and important option for developing information
societies, to deal with the complex and conflict-ridden goals of
sustainable development, to find constructive solutions in the context of
Local Agenda 21 processes, and to facilitate sustainable city and regional
Question and objectives
The goal of the workshop is to provide an overview of the current state of
development and use of software in the field of dispute resolution.
Therefore, the main questions of the workshop are:
· Which software tools for Online Dispute Resolution are available?
· For which fields of application have these tools been developed?
· How have these tools been used in practice and with what results
Not only software tools and procedures for e-government domains, such as
environmental mediation, will be considered, but also tools which are in
use for helping to resolve conflicts in the private sector:
From negotiation tools for simple, bilateral conflicts (Blind-Bidding
Systems, Automatized Procedures) up to tools for supporting collaborative
work in the context of complex, multilateral conflicts (international
mediation, environmental mediation). Software for mediation processes which
are to be carried out exclusively on the net, as well as applications which
are embedded in procedures which combine face-to-face meetings with phases
of computer-mediated communication. We are also interested in contributions
about the social issues to be considered when designing and deploying such
The goal of the workshop is to transfer and apply tools, concepts, methods
and other results from the general world of Online Dispute Resolution to
the specific problems of the field of computer-supported environmental
· Which software tools for Online Mediation can be useful for
computer-supported conflict resolution in city and regional planning and why?
· Which particular functions or features of existing tools are of
particular interest for computer-supported environmental conflict
· Which issues require further research and development? "
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