By upgrading the frame of reference, I meant that I think this is an
important skill that deserves greater focus and attention. Being good at
shaping a collaborative shared display, including skill with the various
algebras, such as IBIS, can be powerful and transformative. Also, that it's
useful not to think of it as an anyone-can-do-it skill, but that shouldn't
limit its appeal.
Getting the form and contents of a real-time shared display 'right' (unless
using a highly prescribed form, such as some group decision support
systems) might more usefully be thought of as a artistic/performance skill
than a 'using software' skill. (By real-time shared display, I mean a
software display in use by a group of people focusing on a single
representation, whether in a face-to-face or virtual meeting). This is
especially true when the problem at hand is to give useful shape to a
wide-ranging, incoherent, or divergent discussion when that discussion is
not meeting the needs of the people having it.
For example, think about being the person 'capturing' a corporate meeting
about some organizational initiative that is going all over the place,
leaving the participants frustrated, annoyed, and/or disenfranchised. The
'data' (things people are saying) is not coming in a useful way. To add
value and coherence, the real-time capturer must give shape to what they
are hearing in such a way that it helps the group do what they are trying
to do, rather than just adding more noise to the signal.
I'd be happy to expand even more :-)
> I've started to think that perhaps we need to upgrade the frame of
> reference we use for the skill required to create useful "algebras" for
> collaborative design and decision-making. The toughest part is getting
> initial real-time 'capture' right.
Could you expand on both these points more, please?
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