From: Eric Armstrong <eric.armstrong@eng.sun.com>
I'm convinced that these people are on the right track.
This is the way it has to work to be successful.
Eugene Kim wrote:
> From: Eugene Kim <eekim@eekim.com>
>
> Here's a good knowledge management article from Computer Business
> Review:
>
> http://www.computerbusinessreview.com/issue/309e_2ae.html
>
> Many of the issues we've discussed in the colloquium are mentioned
> here,
> including the difficulty in reusing knowledge in people's heads,
> automation versus augmentation, XML's potential role in knowledge
> management, etc. A particularly interesting quote:
>
> "Indeed, some knowledge management vendors envisage that people
> need to
> be at the core of any knowledge management system. Edinburgh-based
> Orbital Software's vision of knowledge management is based on human
>
> experts actively contributing to an ever-expanding database of
> information. Its Organik software enables employees to search for
> answers to specific questions within the database. If they are
> unable
> to find an answer, the system suggests experts elsewhere in the
> company
> who might be able to help. Any answers provided by human experts
> are
> then filed in the database so that future queries can be dealt with
>
> automatically."
>
> -Eugene
>
> --
> +=== Eugene Eric Kim ===== eekim@eekim.com ===== http://www.eekim.com/
> ===+
> | "Writer's block is a fancy term made up by whiners so
> they |
> +===== can have an excuse to drink alcohol." --Steve Martin
> ===========+
>
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This archive was generated by hypermail 2b29 : Mon Mar 06 2000 - 19:08:16 PST