The idea here is to erase the dividing line between
a Forum (email archive) and a FAQ.
If the Forum exists in some sense as a "document",
then it should be possible to reorganize redundant
questions so that they come under some basic version
of the question, with responses under that.
That produces a structure something like this:
Question
Q1. As asked by Fred
Q2. As asked by Ethel
A1. As answered by Edna
A2. As answered by Ralph
In all likelihood, the question-versions would not
be of general interest.
Evaluations supplied by users of the system would
allow the better answers to "float to the top" of
the answer list, so the best answers or most-common
scenarios float to the top of the list.
In accomplishing the reorganization, the original
Forum "document" is replaced by a new version
constructed by the forum owner.
[This mechanism also needs to allow for purging of
extraneous and nonsensical comments, at the discretion
of the document owner.]
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This archive was generated by hypermail 2b29 : Thu Apr 06 2000 - 14:47:30 PDT