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[ba-unrev-talk] Cultural differences between software engineers and users

An article that takes an ethnographic view of software usability is found at .    (01)

http://www.acm.org/ubiquity/interviews/c_pancake_1.html    (02)

I believe the article is primarily intended for the design of specialized
applications, but that elements of it very much apply also to OHS development.    (03)

Henry    (04)