[ba-ohs-talk] FAQ Organizer
http://www.unidata.ucar.edu/staff/caron/faqo/ (01)
Java, with single value decomposition (supports latent semantic analysis)
in C) GPL. There is a Java linpack that might replace the C version. (02)
"The Frequently Asked Questions Organizer is a tool for collaborative
technical support. Typically there is a mail list, newsgroup or other
online group where participants can ask and answer questions. FAQO is
designed to make efficient use of participants time in searching for
previously asked questions and answers in the message archives of these
groups. Some users may be given the rights to modify or organize the
archives to improve searching and intelligibility.
FAQO is an open source project released under the GPL license. It is under
active development and I expect that soon it will be robust enough for wide
deployment and collaborative development. " (03)